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# How to cancel your subscription or uninstall Selecty

# ${color}[#204a87](How to cancel your subscription or uninstall Selecty)

${color}[#3465a4](**In this article:**)
* [Change or cancel your plan](#1-change-or-cancel-your-plan)
* [Before you uninstall](#1-before-you-uninstall)
* [Uninstall Selecty](#1-uninstall-selecty)
* [What happens to billing](#1-what-happens-to-billing)

Selecty is billed through your Shopify bill. You can switch to another plan inside the app, or uninstall Selecty, which cancels any plan and stops all charges. This article explains both and what to check before you uninstall.

# ${color}[#204a87](Change or cancel your plan)

You can cancel a paid plan in two ways:

* **Switch to the Free plan** on the **Plans** page in Selecty. Your selectors and the recommendation banner keep working, and paid features, such as automatic redirects, **Pro** selector types and connected stores, stop working.
* **Uninstall Selecty.** Uninstalling the app automatically cancels any plan.

If you need help changing your plan, contact us at support@devit.software.

# ${color}[#204a87](Before you uninstall)

* **Selectors and the banner disappear from your store.** Shopify removes the Selecty app embed from your theme automatically.
* **Automatic redirects stop.** If you used Selecty redirects, check Shopify's own [automatic redirection](https://help.shopify.com/en/manual/international/automatic-redirection) settings, or add a country selector to your theme.
* **Connected stores lose the shared selector.** If you use Selecty on several stores, uninstall it from each store separately.

# ${color}[#204a87](Uninstall Selecty)

1. From your Shopify admin, go to **Settings > Apps**.
2. Click the menu icon (**...**) next to **Selecty** and select **Uninstall**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/7/1/3271b421d88bd400/shopify-apps-uninstall-menu_qok3yv.png =800x294)


3. Select a reason under **Reason for uninstalling**. You can also add a comment in **Share feedback**: it helps us improve the app.
4. Click **Uninstall**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/7/1/3271b421d88bd400/shopify-uninstall-app-dialog_nne7ln.png =620x380)


|| Shopify warns that uninstalling deletes the data the app manages, such as discounts. If you reinstall Selecty later, you'll need to set it up again, and any discounts previously applied through the app may no longer be available.
# ${color}[#204a87](What happens to billing)

Uninstalling Selecty cancels its future recurring charges. Charges for the current billing cycle may still appear on your next Shopify bill, because apps are billed on their own 30-day cycle.

Refunds for app charges are handled by the app developer, not by Shopify. If you think you were charged by mistake, contact us at support@devit.software before you uninstall.

Learn more: [Uninstalling apps](https://help.shopify.com/en/manual/apps/uninstalling-apps) · [App charges](https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges)

# ✔️ Next step

Check our articles to learn more about the app's functionality:

* [Markets, domains and languages: what to set up before using Selecty](https://help.devit.software/en/article/markets-domains-and-languages-what-to-set-up-before-using-selecty-jvh5qi/)
* [Are there additional payments inside the app?](https://help.devit.software/en/article/are-there-additional-payments-inside-the-app-51dwvg/)