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> Use this file to discover available pages before exploring further.
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# New Message Notification


# ${color}[#204a87](Manage New Message Notification)

This option allows you to customize messages for users, groups, or channels. You can personalize them to create a more welcoming and pleasant experience for your audience.

To customize the message, follow these steps:

1. Use the `/list` command to bring up a modal window with settings.
2. Click on **Settings** -> Choose the settings -> **New Message Notification**.
3. Select which message you want to edit and click **Edit notification**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/7/1/3271b421d88bd400/edit-message-notification_tuc7h7.png)

In the appeared window you can enter the message that you want to display and click Submit.

You can use the following variables to customize your welcome message:

* `{{fullName}}`: Displays the user's full name (e.g., **John Smith**).
     Note: This does not create a link to the user's Telegram chat.
    
* `{{userName}}`: Displays the user's username as a clickable link (e.g., **@john_smith**).
     Note: Not all users have a username, but every user will have a full name.
    
* `{{name}}`: Automatically selects either the {{fullName}} or {{userName}}, depending on availability. If the username exists, it will be used; otherwise, the full name will be displayed.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/7/1/3271b421d88bd400/new-message_t98da2.png)

| Note: Telegram allows you to create public and private groups/channels. Public groups will include links if the variables {{userName}} or {{name}} are used. If groups or channels are private, only the group name will be displayed, without a link, regardless of the assigned variable.

In the Settings section, you can also customize:

* [Message Forwarding](https://help.devit.software/en/article/message-forwarding-msz5yz/)
* [Message Filters](https://help.devit.software/en/article/message-filters-fi1cpy/)
* [Greeting Message Notification](https://help.devit.software/en/article/greeting-message-notification-h8zcct/)
* [Other Settings](https://help.devit.software/en/article/other-settings-1o3qi6d/)

## Suggested articles

* [How to forward messages from a Telegram channel to Discord](https://help.devit.software/en/article/how-to-forward-messages-from-a-telegram-channel-to-discord-1n4e260/)
* [How to forward messages from a Telegram group to Discord](https://help.devit.software/en/article/how-to-forward-messages-from-a-telegram-group-to-discord-3kvedn/)