> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.devit.software/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Order activity page

# ${color}[#204a87](Order Activity Page)

${color}[#3465a4](**In this article:**)

1. [Orders page](#1-orders-page)
* [What is the Orders page](###-what-is-the-orders-page)
* [The Orders table](###-the-orders-table)
* [Offer/page statuses](###-offer-page-statuses)
2. [Order Details page](#1-order-details-page)
* [What is the Order Details page?](###-what-is-the-order-details-page)
* [The Order Details data](###-the-order-details-data)
3. [Need help?](#1-need-help)

# ✔️ Orders page

### What is the Orders page?

The **Orders page** displays a list of store orders along with key upsell funnel pages (checkout, post-purchase, thank you, and order status page) and the financial results (upsell revenue). It provides a clear overview of each order’s progress through the funnel, along with tools to search, filter, and analyze performance.

To check the status of your orders, go to the **Orders** section in your app.

### The Orders table

| **Name** | **Description** |
| **Order #** | Unique order number in the format #9921. Clickable - leads to the detailed order page |
| **Created at** | Date and time of order creation |
| **Checkout** | Shows the status of the offer on the Checkout page |
| **Post purchase** | Shows the status of the offer on the Post purchase page |
| **Thank you page** | Shows the status of the offer on the Thank you page |
| **Order status page** | Shows the status of the offer on the Order status page |
| **Upsell revenue** | Total upsell revenue for this order |

### Offer/page statuses

| Tip: Use the date and status filters in the top-right corner to narrow down your orders.

| **Name** | **Description** |
| **Accepted** | Shown when the offer was accepted and paid by the customer. |
| **Shown** | The offer was shown, but the customer took no action (neither accepted nor declined). |
| **Declined** | The customer declined the offer. |
| **Skipped** | The offer was configured but was not shown to the customer, e.g. "Display when" conditions for the funnel were not met or the product is out of stock. |
| **Not set** | The page was not configured or has no data. |
| **Not visited** | The page has a configured upsell offer, but it was not shown because the customer did not reach the page, or the page was not displayed for other reasons (e.g., the post-purchase page was not rendered due to [Shopify limitations](https://help.devit.software/en/article/why-is-my-post-purchase-upsell-offer-not-displayed-r7ztw/)). |
| **Unpaid** | The customer has accepted the offer. The payment is either still pending from the customer, or the charge has been authorized and is awaiting capture by the merchant. |

# ✔️ Order Details Page

### What is the Order Details page?

The **Order details page** provides detailed information about a specific order and the results of the funnel applied to it.

It allows you to view key order and product data, as well as upsell statuses across different pages of the funnel.

### The Order Details data

**Order products block**

Here you’ll find all items included in the order. Items added through Resell funnels are highlighted with the app icon for easy identification.

**Upsells block**

This block displays all funnel pages (checkout, post-purchase, thank you page, order status page)  and information about each of them. For example, you can see the status of each page (skipped, accepted, etc.), the offer's timeline, and related details.

| Note: Upsell offers on different pages can come from different funnels based on funnel priority. For example, if Funnel 1 is configured for the post-purchase page and Funnel 2 for the thank-you page, a single order may display offers from both funnels at the respective pages.

| **Name** | **Description** |
| **Accepted** | Shown when the offer was accepted and paid by the customer. |
| **Declined** | The customer clicked the Decline button on the post-purchase page. |
| **Not set** | The offer is not configured. |
| **Shown** | The offer was shown but the customer took no action. |
| **Skipped** | The offer was configured but was not shown to the customer, e.g. "Display when" conditions for the funnel were not met or the product is out of stock. |

For status definitions, see **Offer/page statuses** above.

# ✔️ Need Help?

If you still have any questions, please contact our support team: support@devit.software .