Articles on: Selecty

How to check geolocation function?

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Geolocation function



In this article:
What is a geolocation function?
How to check the geolocation function?

✔️ What is a geolocation function?



The geolocation function allows you to determine the location of your store visitors and offer them the appropriate market. It can also automatically redirect them to the relevant market based on their location.
If you have different languages in different markets, Google does not recommend using automatic redirects because of indexing deterioration of multilingual content. Therefore, we recommend disabling all auto redirects and using market recommendations.

✔️ How to check the geolocation function?



If you are located in a country that is a Primary market, most likely you will not see offers to switch to another region / currency. You need a VPN to test another region.

Turn on VPN.

To check Market recommendations you should change your geolocation with the help of VPN. It allows you to establish a protected network connection through another country, which may be managed by another market.

Note: if you are using a VPN as a browser extension (for example, ZenMate), please note that most browser extensions are not enabled in incognito mode by default. Therefore, when entering incognito mode, make sure to check if the VPN is activated. If you're using a VPN outside of the browser (not as an extension), it should work in any mode.

Make sure the country you're using with the VPN is set to a different market and is not the same as your primary market. You can check your country after enabling VPN, for example, on My location. It is advisable to do this in incognito browser mode to make sure that the VPN works in incognito.

Open your browser in incognito mode and enter your store.

The Selecty app saves information about site visits to avoid showing the banner every time a customer returns. Therefore, you should set up conditions for the first visit. Incognito mode simulates a first-time visit to the site, which is exactly what we need.

How to open incognito window in Chrome
How to open incognito window in Safari

If you meet the above conditions, you will see that Market recommendation works well and the recommendation banner appears when you enter the store.

If the recommendation banner still does not appear and you are redirected to another market automatically instead, check the following options:

Enter Settings of your store > go to Markets > in the Other markets section click on the Preferences > disable the Domain/subfolder redirection option.
Enter the Selecty app > find the Markets redirect option > disable redirect.

After disabling redirects, you need to close all incognito windows and open them again to repeat the test.

If you still have questions, please contact our support team: support@devit.software.

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Updated on: 25/11/2024

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