Articles on: Lably

Lably FAQ: labels, badges, conditions and scheduling

Lably FAQ: labels, badges, conditions and scheduling


In this article:


What's the difference between a label and a badge?


A label sits on top of the product image. A badge sits in the product information, for example above the title or below the price. You can add both to the same product.


Why are there labels in my app that I didn't create?


When you install Lably on a store with no labels, the app adds five ready-made labels: New arrival, Low stock, Sold out, Discount percent and Discount amount. They have the Draft status, so customers don't see them. Open one, adjust it and click Publish to use it, or delete the ones you don't need. See Quick start: create and publish your first label in Lably.


How many labels and badges can I add?


As many as you need. The counters on the Lably home page show how many are active.


What does the Pro badge in the editor mean?


Sections with the Pro badge are available on all paid plans. Lably doesn't have a separate plan called Pro. In the label editor, the badge appears on Animations, Week schedule, Display period and Translations. To see and change your plan, open Lably and go to Plans.


How do I change the color, shape or size?


Open the label and go to Styles. There you can change the shape, background color, border, text style, size, spacing and rotation. To move the label, go to Position.


Can a label look different on mobile?


Yes. Select Mobile at the top of the editor and change the size, text size, padding or margin. The preview switches to a phone-sized screen. Tablet works the same way. See Set label size, shape and position for desktop, tablet and mobile.


Can I show a label only on certain products?


Yes, with display conditions. For example, to label products with the tag "Top":


  1. Open the label. In Display Conditions, click Add condition.
  2. Select Product tag, then Includes, and enter Top.
  3. Click Save.


You can also choose products or collections by hand, or use the price, vendor, stock, creation date and more. See Display conditions: show a label only on the products you choose.


Can a label show the discount or how many items are left?


Yes. In the Label section, click the { } button next to the text field and select Discount %, Discount amount, Product inventory quantity or Variant inventory quantity. Each product then shows its own number, for example "SAVE 20%" or "Only 3 left". See Show the discount or stock left on a label with dynamic values.


Can I show a label only to visitors from certain countries?


Yes. In Display Conditions, click Add condition, select Visitor country, choose Include or Exclude and select the countries.


How do I schedule a label?


On a paid plan, use one or both of these sections:


  • Week schedule: choose the days and hours, every week.
  • Display period: select Range and set a start and end date and time.


In both, choose the Time zone: Store time zone (the same moment for everyone, by your store's clock) or Visitor time zone (each customer's local time). The default is Store time zone.


How do I translate a label?


Open the label, go to Label and click Locales above the text field. Enter the text for each language and click Save. On a paid plan, you can also use the Translations section. See Translate label text and images into other languages.


Can a label link to another page?


Yes. Go to Link and enter the page address. Select Open in new window if the page should open in a new tab.


My label doesn't appear in the store. What should I do?


Check that the label is Published and that the Lably app embed is on in your theme. Then check the schedule, page visibility and conditions. See Labels or badges not showing in your store? Check these settings.


Still have questions? Write to us in the chat or at support@devit.software.


✔️ Next step


Check our articles to learn more about the app's functionality:


Updated on: 21/10/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!