Quick start in ReSell

In this article:

• Get started with ReSell App
• Create your first funnel?
• Funnel performance results
• Advanced setup

Install Post Purchase Upsell—ReSell to Boost Your Store!

✔️ Get started with ReSell App

1. From your Shopify admin, click Settings.
2. Click Checkout.
3. In the Post-purchase page section, select the ReSell app.

You can find more detailed information at Shopify

✔️ Create your first funnel

Let's take a closer look at how this feature work.

When a customer completes a purchase in your store, you can use the Thank You page to displayt a post-purchase upsell - offering related products or a special deal to encourage an additional purchase.

Step 1. Create a funnel

1. On the Dashboard or Funnels tab click on the Create funnel button.
2. Select the way you want to create the funnel: AI template or Manually.

• AI template - an offer created automatically. You can edit this funnel and publish it immediately.
• Manually - a manually created offer. (Instructions below)

Step 2. Set the display conditions

1. Select the trigger that will launch the funnel:

• Certain product - triggers the funnel if a customer selects a selected product from your store.
• Product from collection - triggers the funnel when a customer buys any product from the chosen collection.
• Any product in the store - applies the funnel to all products in your store.

2. Click Choose product and select the product which will trigger this funnel.
3. Select appropriate condition to make funnel more personalized (optional).
4. Click Next step.

Step 3. Checkout (Shopify Plus only)

This option is available for Shopify Plus plan. If you use Basic or another Shopify plan, this step will be hidden for you. On this step you can select products that will be offered customers during the checkout process before payment.

Step 4. Post-purchase offer

Click Add offer and select the product (you can also select the Collection or Any option).

You will see three available offers. Use all of them or just one. If you use all three offers, the sequence of their display will be the following:

First, you show Upsell Offer #1.

• If the customer accepts it, Upsell Offer #2 appears.
• If the customer declines, a Downsell Offer is shown instead.

This way, you can present up to two additional products to each customer.

Step 5. Thank you page upsell offer

The ReSell application also allows you to configure the Thank you page upsell offer - display sales offers, provide coupons, and special propositions and stimulate customers to make another purchase.

Step 6. POS

If you have the POS app, this step will be available for you. It allows you to add additional products during the checkout process at the POS-terminal.

Step 7. Order Status Page

On this step you can offer customers to buy additional products, collections or automatic offer to the Order status page after checkout.

Step 8. Publish the funnel

Click the Publish button to launch the process. If you want our support managers to check if everything is ok with your funnel, just select the appropriate option:)

✔️ Funnel performance results

To review the performance of your funnels, go to the Analytics tab. Regularly monitoring your data and making adjustments based on insights can help increase your revenue.

✔️ Advanced setup

We have compiled the most frequently asked questions about our app in one article so you can review them if you have any questions. You can also view examples of popular offers and get inspired to create your own.

Updated on: 17/10/2025