What is a post-purchase offer?
Post-purchase Offer
✔️ What is post-purchase offer
Post-purchase offers are additional sales pages or blocks displayed to customers right after they complete their purchase, but before they reach the Thank You page.
Example: If you sell phones, you can offer related accessories as post-purchase upsell or downsell offers. When a customer accepts an offer, the additional order is charged automatically.
The customer can buy a promoted product in one click. These offers are risk-free and can increase the average order value.
✔️ Limitations
Shopify provides limitations for post-purchase offers.
For example, Shopify doesn’t support third-party payment providers that require storing CVV data. This includes Braintree, Payflow Pro, PayPal Payments Pro, and Eway.
There are also some limitations for additional payment methods. Thus, the post-purchase page won’t appear if:
- The customer checks out using an installment or wallet service (such as Klarna, Affirm, AfterPay, Apple Pay, Amazon Pay, or Google Pay).
- The order is paid with a gift card or any non-credit card method.
You can view the full list of restrictions in the Shopify article - Limitations.
✔️ Next step
Check our articles to learn more about the app's functionality:
Updated on: 22/10/2025
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